Returns & Exchanges
We want you to love your glow, which is why we offer a 30-day return window for all DIBS Beauty products that don't meet your expectations. If you aren't completely satisfied with your purchase, we make the exchange or refund process simple and stress-free.
Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to initiate your return or exchange.
Select Your Items
Choose the specific products you wish to return and indicate if you would prefer a refund to your original payment method or a store credit exchange.
Print & Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive back to us safely.
Drop Off & Refund
Drop your package at any authorized carrier location; once our warehouse receives and inspects your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing